Estimated delivery time: 4–12 business days
This applies to deliveries within the United States and Canada. Delivery times are estimates and may vary due to customs processing or courier delays.
FAQ
Below are answers to common questions. If you need further assistance, please contact us at support@classicbunny.com.
How long does delivery take?
When will I receive my tracking number?
Tracking information is typically sent within 2–5 business days after your order is processed.
Where do you ship to?
We currently ship to customers in the United States and Canada. Available destinations are shown at checkout.
Is shipping free?
We offer free insured shipping on eligible orders. Shipping options and costs are clearly displayed at checkout before payment.
Which currency will I be charged in?
All orders are processed securely in USD. Your bank may apply currency conversion rates depending on your location.
Will I receive an order confirmation?
Yes. You will receive an order confirmation email shortly after placing your order. If you do not receive one within 24 hours, please contact us.
How can I contact customer support?
Please email us at support@classicbunny.com or visit our Contact Page.
Where are orders shipped from?
Orders are shipped through our logistics and fulfillment partners. Some orders may arrive in separate packages if multiple items are purchased.
What payment methods do you accept?
Payments are processed securely through Shopify Payments and PayPal. We accept major credit and debit cards including Visa, MasterCard, American Express, JCB, and Diners Club.
Is checkout secure?
Yes. All transactions are protected using SSL encryption. We do not store or have access to your full payment details.
Will you share or sell my personal information?
No. Customer information is handled in accordance with our Privacy Policy and is never sold. Data is used only for order processing, customer support, and permitted communications.
Will I have to pay customs or duties?
Customs duties or taxes, if applicable, are determined by local authorities and are the responsibility of the customer.