We offer free insured shipping on all orders to the United States. Shipping options and costs are clearly displayed at checkout before payment.
Shipping Policy
IS SHIPPING FREE?
WHAT SHIPPING OPTIONS ARE AVAILABLE?
The following shipping options may be available at checkout:
- Free Insured Shipping
- Priority Dispatch ($5.00)
WHEN WILL I RECEIVE MY ORDER?
Processing: 1–3 business days.
Shipping transit: 7–15 business days after dispatch.
Estimated total delivery: 8–18 business days from placing your order.
These estimates apply to all products delivered within the United States. Business days are Monday–Friday, excluding public holidays. Delivery times may vary due to customs processing, carrier delays, or peak periods. Tracking information is provided after dispatch.
WHY WAS I OFFERED PRIORITY DISPATCH?
Priority Dispatch is an optional $5.00 service that places your order ahead of standard orders in our dispatch queue. Processing remains 1–3 business days and shipping transit remains 7–15 business days. This service does not provide faster carrier transit. Availability and the charge are shown at checkout.
WHAT IF MY ORDER IS DELAYED OR LOST?
If your order is significantly delayed or appears lost, please contact us at support@classicbunny.com. We will investigate and provide a suitable resolution in line with our Return & Refund Policy.
NEED HELP WITH SHIPPING?
Please visit our Contact Page or email support@classicbunny.com. Our support team typically responds within 24 hours.
Contact Information
Classic Bunny (operated by Ace Enterprise US LLC)
Email: support@classicbunny.com
Business Address: Ace Enterprise US LLC 1021 E Lincolnway Cheyenne, WY 82001 USA
Support Hours: Mon–Fri, 9:00am–5:00pm (EST)
Response Time: Within 24 hours