We offer free insured shipping on eligible orders to the United States and Canada. Shipping options and costs are clearly displayed at checkout before payment.
Shipping Policy
IS SHIPPING FREE?
WHAT SHIPPING OPTIONS ARE AVAILABLE?
The following shipping options may be available at checkout:
- Free Insured Shipping
- Priority Shipping (additional charges apply)
WHEN WILL I RECEIVE MY ORDER?
Estimated delivery time: 2-10 business days
This applies to deliveries within the United States and Canada. Delivery times are estimates and may vary due to customs processing, courier delays, or peak periods. ORDER PROCESSING CUTOFF Orders placed before 12:00 PM (EST) Monday–Friday are processed the same business day. Orders placed after 12:00 PM or on weekends are processed the next business day.
WHY WAS I OFFERED PRIORITY SHIPPING?
Priority Shipping is an optional paid service that prioritizes order handling and delivery through our logistics partners. Availability is shown at checkout.
WHAT IF MY ORDER IS DELAYED OR LOST?
If your order is significantly delayed or appears lost, please contact us at support@classicbunny.com. We will investigate and provide a suitable resolution in line with our Return & Refund Policy.
NEED HELP WITH SHIPPING?
Please visit our Contact Page or email support@classicbunny.com. Our support team typically responds within 24 hours.
Contact Information
Classic Bunny (operated by Ace Enterprise US LLC)
Email: support@classicbunny.com
Business Address: Ace Enterprise US LLC 1021 E Lincolnway Suite Cheyenne, WY 82001 USA
Support Hours: Mon–Fri, 9:00am–5:00pm (EST)
Response Time: Within 24 hours